MaaS (Mobility as a Service) integrates various forms of transport services into a single mobility service accessible on demand. A MaaS operator facilitates a diverse menu of transport options to meet a customer’s request, be they public transport, ride-, car- or bike-sharing, taxi or car rental/lease, or a combination thereof. For the user, MaaS can offer added value by using a single application to provide access to mobility with a single payment channel instead of multiple ticketing and payment operations. For its users, MaaS should be the best value proposition by helping them meet their mobility needs and solve the inconvenient parts of individual journeys and the entire system of mobility services.

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