ST. LOUIS PARK, MINNESOTA JULY 14, 2015 — ID Wholesaler recently launched a proprietary support plan program designed to deliver comprehensive assistance to customers if they experience problems with the ID card software they have purchased. Common ID card software problems can range from a saturated database to difficulty launching the software application to needing guidance when transferring a software serial number from one computer to another.
ID Wholesaler’s Technical Support Team, located in Miami, FL, is highly trained in each line of software the company offers. This allows customers to contact ID Wholesaler directly when help is needed, using either live chat, email, or phone. Assistance is then provided in the most efficient manner, including access to the customer’s desktop when necessary.
Unlimited expert assistance and troubleshooting to resolve the software problem is included in the exclusive support plans, with a guaranteed response to customer inquiries within two hours or less during normal business hours. Customers have the option of purchasing the new support plans in one-, two-, and three-year durations.
Additionally, support plans are available to any owner of the software covered, regardless of where it was initially purchased, and options include the top ID software brands: CardExchange, Asure ID, CardStudio, EPI Suite, CardPresso, and ID Works.
“We designed our ID card software support plans to give customers prompt, professional assistance and the peace of mind knowing they have a dedicated resource to contact when our customers need it most,” said Jennifer Clancy, ID Wholesaler Marketing Manager.
For a limited time, ID Wholesaler is offering the software support plans at savings of up to 20% off. Complete promotional details can be found at IDWholesaler.com/promos.
To learn more about the new Software Support Plans by ID Wholesaler, visit IDWholesaler.com or speak directly with a knowledgeable ID Professional at (800) 321-4405.
About ID Wholesaler
ID Wholesaler is the industry leader of photo identification printers and equipment, printer systems, supplies, ID software, and badge accessories. As a trusted go-to ID resource and partner to over 97,000 customers, ID Wholesaler provides award-winning expert service, lifetime tech support, fast delivery, free shipping on $100+ orders, and guaranteed lowest prices on everything they sell. Offering the top name-brand ID card printers – like Fargo, Magicard, Evolis, Zebra, IDP, and more – along with a huge in-stock selection and an easy-to-use website, ID Wholesaler consistently delivers on the promise of making their customer’s jobs easier. For more information, visit http://www.IDWholesaler.com.
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