CardLogix Privacy Statement

CardLogix respects your privacy and seeks to protect your personal data. “Personal data” (or “personal information”) refers to any information about an individual with which that person can be identified. It does not include data that cannot be used to identity an individual (“anonymous data”).

The information in our Privacy Policy will show you how we collect, use, and protect your information. We aim to ensure that the processing of personal data by CardLogix is fair and reasonable and that it is secure, accurate, and up to date.

This Privacy Policy applies to data collected and used by websites owned by CardLogix, along with data collected from tradeshows, events, emails, phone calls, and face to face interactions with CardLogix. It does not apply to websites that are owned or operated by other companies or organizations to which we may be associated.

This policy also applies to information that we collect from you or your employer if you are a contact for one of our customers, suppliers, or prospective business partners.

We may update this Privacy Policy to reflect changes to our information practices and encourage you to periodically review this webpage for the latest information regarding our privacy practices.

Information Collected by CardLogix

CardLogix may require you to provide your personal contact information (such as name, company name, address, phone number, and email) when inquiring about our products or services, purchasing our products or services, registering for an account on one of our websites, or registering for an event. When purchasing products or services, CardLogix may require you to provide additional financial and billing information (such as billing contact, billing address, and a credit card information). CardLogix may also ask you to provide optional information (such as annual company revenue, number of employees, or industry) for the determination of extending credit.

As you navigate the CardLogix websites, we may collect anonymous information (e.g. Google Analytics data) to improve our websites and your user experience. Following links websites not owned by CardLogix may allow third parties to collect or share data about you. We do not control these third-party websites and are cannot be held responsible for their privacy practices.

We may collect, use, store, and transfer various kinds of personal data:

  • Identity Data includes first name, last name, username, or a similar identifier.
  • Contact Data includes business addresses, billing addresses, shipping addresses, email addresses, telephone numbers, and fax numbers.
  • Financial Data includes bank accounts, details about various methods of payment, credit references, and accounts payable/receivable contact information.
  • Transaction Data includes details about payments to and from you and details about products and services that you have purchased from us.
  • Technical Data includes IP addresses, login data, browser information, time zone, location, operating system, and other technology on the devices that you use to access CardLogix websites.
  • Profile Data includes your username, password, purchases or orders, interests, feedback, and survey responses.
  • Usage Data includes information about how you use our websites, products, and services.
  • Marketing and Communications Data includes your preferences for receiving marketing and communications.

How We Store Your Information


We employ best practices (such as firewalls and data encryption) to protect the information that we collect, both during transmission and storage. Our security practices are meant to safeguard against loss, misuse, and other unauthorized activities. However, the transmission of data to any party through websites or email is not always completely secure or error free. You should take special care in choosing the most appropriate means when submitting your personal data. By submitting your information to CardLogix, you acknowledge that we cannot be held responsible for any intercepted information sent over the Internet, and you hereby release us from any and all claims arising from or related to the use of intercepted information in any unauthorized manner.

Retention Period

We retain information for as long as it is necessary to provide services to you and are subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide services, you ask us to delete it, or your account is deleted by us, whichever comes first. For example, where you withdraw your consent to CardLogix processing your personal information, CardLogix will delete all personal information you uploaded. We may retain information from deleted accounts if necessary, to comply with the law, prevent fraud, collect fees, resolve disputes, assist with investigations, enforce terms and conditions, or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Personal information that is no longer relevant or necessary to provide services may disassociated with your identity and aggregated with other anonymous data to provide insights which are commercially valuable to CardLogix, such as statistics of the use of our products and services.

How We Use Your Information

CardLogix uses your personal data when fulfilling orders that you have placed, when entering into a contract with you, or when carrying out a contract for you. Descriptions of other ways that we may use your personal data are provided in the sections below. We make sure to consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests (conducting and managing our business in a way that enables us to provide the best services and products while maintaining customer security and trust).

We do not use your personal data for activities where our interests are overridden by their impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests regarding specific activities by contacting us using any of the methods listed in the Contact Us section below.

If you choose not to provide personal data that might be required under certain circumstances (e.g. by law or under terms of contract), we may not be able to perform transactions, enter into contracts, or carry out contracts with you. In this case, we may need to cancel your products or services (and you will be notified).

Customer Relations

We may use your personal information to manage our business relationship with you. We occasionally use marketing communications to recommend products or services that might be of interest to you. We may also use information gathered from surveys or customer reviews to improve our business processes.

We strive to provide you with choices regarding certain uses of personal data, particularly around marketing and advertising. Our marketing emails will include an ‘unsubscribe’ button or link that will allow you to remove your email from future marketing communications.

Promotional Offers

You may receive promotional offers from us if you have purchased or inquired about products or services. Additionally, you may receive promotional offers if you have registered for a promotion, completed a survey, participated in a prize drawing, or entered in a competition hosted by CardLogix in the past (and have not opted out of receiving marketing communications).

Contact Referrals

Customers and visitors may elect to use our referral program to stay informed about companies from our network and their products and services. When using the referral program, the contact’s name and email address will be sent to our partners’ main contact to open a line of communication.

Customer Testimonials

CardLogix may post customer testimonials on the company’s websites, containing information such as the customer’s name and company. CardLogix will obtain the consent of each customer prior to posting any such information.

Improving Customer Service and Experience

CardLogix uses Google Analytics to collect anonymous data as you navigate through our websites analyze trends and gather demographic information about our user base. Data collected is used to improve the quality of our websites, products, services, marketing, and deliver the best customer experience possible.

Your browsing activities on our websites will remain anonymous unless you choose to sign up and log in as a registered user on our websites.

Change of Purpose

We will use your personal data for the express purposes for which we collected it, unless we determine that we must use it for another reason that still aligns with the original purpose. If you wish to get an explanation as to how we determine this, please contact us using any of the methods listed in the Contact Us section below.

If we need to use your personal data for an unrelated purpose, we will notify you with an explanation of the legal bases allowing us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where required or permitted by law.

How We Share Your Information

Service Providers

CardLogix may share data about CardLogix visitors, customers, and attendees with contracted service providers so that they can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services for us. CardLogix may also share data about CardLogix visitors, customers, and attendees with a service provider to deliver content to their email. Unless described in this Privacy Policy, CardLogix does not share, sell, rent, or trade any information with third parties for their promotional purposes.


CardLogix may share data about our customers with other affiliated companies to jointly deliver a product or service. For example, we may need to share customer data with a partner company to provide customer support, marketing, technical operations, or account management.

Business Partners

CardLogix may partner with other companies to jointly offer products or services. If you purchase or express interest in a product or service from CardLogix that requires joint efforts or partnerships with another company, CardLogix may share relevant customer data (related to your purchase or inquiry) with our partner(s). CardLogix does not control our business partners’ use of the data that they collect. Their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may choose not to purchase or express interest in a jointly offered product or service.

CardLogix does not share data about CardLogix event attendees unless: (1) you specifically opt in to such sharing (e.g. an event registration form) or (2) you attend an event and allow CardLogix or any of CardLogix business partners to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at the event. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy practices.

Third Parties

CardLogix does not share, sell, rent, or trade personal data with third parties for their own promotional purposes. We only permit them to process your personal data for purposes that we specify and in accordance with our instructions. We will request your express opt-in consent before we share your personal data with any company outside the CardLogix group of companies for the purposes stated in our Privacy Policy.

We do not partner with or have special relationships with any advertisement companies. Third parties with which we share your information are bound by all relevant data privacy laws, terms of confidentiality, and this Privacy Policy.


Your information may be used to process or collect moneys owed to us for goods or services. CardLogix uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on our behalf.

Compelled Disclosure

CardLogix reserves the right to use or disclose information if required by law or if the company reasonably believes that use or disclosure is necessary to protect the company’s rights or to comply with a judicial proceeding, court order, or legal process.

International Transfer of Information Collected

CardLogix’ stores its data on servers in the United States. If in the event that CardLogix needs to use a service provider or business partner established outside the European Union, CardLogix will require that the provider/partner to have a Privacy Policy in compliance with or equivalent to the General Data Protection Regulation (GDPR).

Your Legal Rights

Accessing Your Information

You may request to review any of the personal information that you have previously provided to us at any time by contacting us using any of the methods listed in the Contact Us section below.

We may need to request specific information from you to help us confirm your identity and right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate and reasonable requests within one month.

Under most circumstances, you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You may request the transfer of your personal data to you or to a third party. We will provide to you, or a third party of your choosing, your personal data in a structured, commonly used, machine-readable file format. Note that this right only applies to automated information that you provide to us or information that we used to perform a contract with you, with your consent.

Updating or Deleting Your Information

You may request to update, delete, or otherwise modify any of the personal information that you have previously provided to us at any time by contacting us using any of the methods listed in the Contact Us section below. We may need to verify your identity and the accuracy of any new data you provide to us. We try to respond to all legitimate and reasonable requests within one month. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be communicated to you, if applicable, at the time of your request.

Restricting the Processing of Your Information

You may request that we restrict the of processing of your personal data. You may ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of your data is unlawful but you do not want us to erase it; (c) where you need us to hold the data, even if we no longer require it, as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

You may object to the processing of your personal data if you believe that it negatively impacts your fundamental rights and freedoms. You also have the right to object to us using your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling and legitimate grounds to process your information.

Withdrawing Consent

You may request to withdraw your consent to our processing of your information at any time by contacting us using any of the methods listed in the Contact Us section below. However, this will not affect the lawfulness of any processing carried out prior to you withdrawing consent.

If you withdraw your consent to the use or sharing of your information for the purposes expressed in this Privacy Policy, you may lose access to some (or all) of our products and services. We will advise you if this is the case.

In certain situations, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so, or if your withdrawal of consent was limited to specific processing activities. For example, we may keep information if required to do so to comply with a legal obligation, to resolve disputes, or to enforce our agreements.

Opting Out of Marketing Communications

You may request that we stop sending you marketing messages at any time by contacting us using any of the methods listed in the Contact Us section below.

Contact Us

If you have any questions, concerns or suggestions about our Privacy Policy or privacy practices, please contact us using any of the following methods.