How We Use Your Information
CardLogix uses your personal data when fulfilling orders that you have placed, when entering into a contract with you, or when carrying out a contract for you. Descriptions of other ways that we may use your personal data are provided in the sections below. We make sure to consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests (conducting and managing our business in a way that enables us to provide the best services and products while maintaining customer security and trust).
We do not use your personal data for activities where our interests are overridden by their impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests regarding specific activities by contacting us using any of the methods listed in the Contact Us section below.
If you choose not to provide personal data that might be required under certain circumstances (e.g. by law or under terms of contract), we may not be able to perform transactions, enter into contracts, or carry out contracts with you. In this case, we may need to cancel your products or services (and you will be notified).
We may use your personal information to manage our business relationship with you. We occasionally use marketing communications to recommend products or services that might be of interest to you. We may also use information gathered from surveys or customer reviews to improve our business processes.
We strive to provide you with choices regarding certain uses of personal data, particularly around marketing and advertising. Our marketing emails will include an ‘unsubscribe’ button or link that will allow you to remove your email from future marketing communications.
You may receive promotional offers from us if you have purchased or inquired about products or services. Additionally, you may receive promotional offers if you have registered for a promotion, completed a survey, participated in a prize drawing, or entered in a competition hosted by CardLogix in the past (and have not opted out of receiving marketing communications).
Customers and visitors may elect to use our referral program to stay informed about companies from our network and their products and services. When using the referral program, the contact’s name and email address will be sent to our partners’ main contact to open a line of communication.
CardLogix may post customer testimonials on the company’s websites, containing information such as the customer’s name and company. CardLogix will obtain the consent of each customer prior to posting any such information.
Improving Customer Service and Experience
CardLogix uses Google Analytics to collect anonymous data as you navigate through our websites analyze trends and gather demographic information about our user base. Data collected is used to improve the quality of our websites, products, services, marketing, and deliver the best customer experience possible.
Your browsing activities on our websites will remain anonymous unless you choose to sign up and log in as a registered user on our websites.
We will use your personal data for the express purposes for which we collected it, unless we determine that we must use it for another reason that still aligns with the original purpose. If you wish to get an explanation as to how we determine this, please contact us using any of the methods listed in the Contact Us section below.
If we need to use your personal data for an unrelated purpose, we will notify you with an explanation of the legal bases allowing us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where required or permitted by law.